Expertise in seasonal logistics

Eva Holakovska, the Customer Service Manager for Nokian Tyres Central Europe, is responsible for the logistics operations in the area. She has been in the company for two years coordinating the central warehouse in Ejpovice and the co-operation with the logistics provider.

- Our main focus is to offer the best service to the customers – to deliver the goods to the customers at right quantity, at right time, effectively and with competitive costs both for us and for customers in the area, says Eva Holakovska.

As tyres are round, they need a lot of space in the logistics process and it is not so easy to use space in an effective way. Also lack of special machinery requires manual job, e.g. trucks ́ loading and unloading is much more labour intensive and time demanding than loading/unloading pallets. Fortunately, compared to many other goods, tyres do not have difficult special requirements for careful handling, transportation or expiration.

Personal service and fast reaction to customers needs

- In my view the main strength of our logistics in Central Europe is our expertise in seasonal logistics; we can react fast and be responsive to the customers ́ needs. To support our customers’ successful
business it is crucial that during the tyre season we provide them with the right amount of right products. We can also provide more personalized service for all Central European customers through our well-motivated customer service team, Eva Holakovska concludes.