How to proceed if you are not satisfied?
1 Deliver the tyres to the retailer
The Nokian Tyres Satisfaction guarantee is valid only for a set of four tyres of the same model, purchased and mounted at the same time.
2 Choose replacement set of tyres
The customer’s chosen replacement set of tyres must be the same size as the returned one, or at least for the same vehicle and rim.
3 Fill out the return form together with the tyre dealer
The customer must complete the return form together with the tyre dealer.
For which tyres is Satisfaction Promise available?
Nokian summer tyres
The Nokian Tyres Satisfaction Promise applies to Nokian summer tyres, winter tyres and All-Weather tyres and a return is to be made within 14 days from date of purchase. The list is updated annually.