How to proceed if you are not satisfied?
1 Deliver the tIres to the retailer
The Nokian Tyres Satisfaction guarantee is valid only for a set of four tires of the same model, purchased and mounted at the same time.
2 Choose replacement set of tIres
The customer’s chosen replacement set of tires must be the same size as the returned one, or at least for the same vehicle and rim.
3 Fill out the return form together with the tIre dealer
The customer must complete the return form together with the tire dealer.
For which tIres is Satisfaction Promise available?
The Nokian Tyres Satisfaction Promise applies to summer tires, winter tires and All-Season tires and a return is to be made within 14 days from date of purchase. The list is updated annually.