How to proceed if you are not satisfied?
1 Deliver the tIres to the retailer
The Nokian Tyres Satisfaction guarantee is valid only for a set of four tires of the same model, purchased and mounted at the same time.
2 Choose replacement set of tIres
The customer’s chosen replacement set of tires must be the same size as the returned one, or at least for the same vehicle and rim.
3 Fill out the return form together with the tIre dealer
The customer must complete the return form together with the tire dealer.
For which tIres is Satisfaction Promise available?
Nokian Wetproof SUV
Nokian Powerproof SUV
Nokian cLine Van
Nokian cLine Cargo
Nokian WR D4
Nokian Snowproof P
Nokian Snowproof C
Nokian WR SUV 4
Nokian WR SUV 3
Nokian Hakkapeliitta LT3
Nokian Hakkapeliitta R3 SUV
Nokian Hakkapeliitta R5 SUV
Nokian Seasonproof SUV
Nokian Seasonproof C
Nokian Rotiiva AT
Nokian Rotiiva AT Plus
Nokian Outpost AT
The Nokian Tyres Satisfaction Promise applies to summer tires, winter tires and All-Season tires and a return is to be made within 14 days from date of purchase. The list is updated annually.