Nokian Tyres Satisfaction Promise
Last updated 12.01.2026 10:15
Conditions and limitations for the Nokian Tyres Satisfaction Promise
1. Validity
A return is to be made within 30 days from date of purchase.
The original proof of purchase is required.
The Nokian Tyres Satisfaction Promise is valid only for a set of four tyres of the same model, purchased and mounted at the same time.
The DSI (Driving Safety Indicator) system number on all tyres must be clearly visible and contain the same number as indicated on the newly produced tyre (7 in case of summer tyre, 8 in other cases).
The customer must complete the return form together with the tyre dealer.
Nokian Tyres Satisfaction Promise is valid only for tyres purchased from Nokian Tyres tyre retailer participating in the programme.
Tyres must be returned to the dealer they have been purchased from.
2. Replacement tyres
The customer’s chosen replacement set of tyres must be the same size as the returned one, or at least for the same vehicle and rim.
The customer’s chosen replacement set of tyres must be suited for the same season (summer to summer, winter to winter).
If the customer’s chosen replacement set of tyres is more expensive than the original, he/she must pay the additional cost.
If the customer’s chosen replacement set of tyres is cheaper than the original, he/she will be refunded the difference.
Mounting and balancing are free of charge.