Privacy Statements
- Nokian Heavy Tyres Privacy Statement
- Intuitu Privacy Statement
Terms and conditions
Warranties
Cookie Policy
- Nokian Tyres Cookie Policy

Terms and conditions
Terms and conditions

Terms and conditions

4 articles

Terms and conditions of use for Intuitu Mobile Application

Last updated 11.11.2025 20:11

Version 1.2

Last updated: 10.11.2025

1. SCOPE OF TERMS OF USE

1.1. These terms of use for end-users of Intuitu (“Terms of Use”) shall be applied between Nokian Tyres and User with respect to the use of the Service and any updates thereto.

1.2. Nokian Tyres plc, registered address at Pirkkalaistie 7, 37100 Nokia, Finland, (hereinafter ”Nokian Tyres”), specializes in producing tires and offering tire related services.

1.3. INTUITU application (“Application”) is a mobile application through which Nokian Tyres delivers to the user of the Application (“User”) information about Tires and offers definable alerts to User as well as other tire-related services and features such as tire registration (”Service”). Application is part of the INTUITU system, which, in addition to the Application, also includes certain Nokian Tyres branded tires manufactured by or for Nokian Tyres or its subsidiaries which are equipped with INTUITU sensors (“Tires”). The sensors are connected to the Application via Bluetooth connection.

1.4. “User” means any individual who has access to an organisation account created in Service for a business customer of Nokian Tyres (“Company”). Application and Service is intended solely for professional use.

1.5. A binding agreement for use of Service is created when the User accepts these Terms of Use in the Application or otherwise. The agreement remains in full force while User uses the Application and as long as the agreement is not terminated.

2. USING THE SERVICE

2.1. To use the Application, the User must register to the Service through an online registration process and establish a user account. Registration is made by inserting the requested information into the Application. The information to be given upon registration includes User’s contact details.

2.2. Upon registration User accepts these Terms of Use and undertakes to comply with them when using Service.

2.3. Service verifies User’s email address during the registration procedure by sending an email to the address given. The User is given a code in the email which must be inserted into the Application by the User, whereby User confirms and authenticates its previously inserted email address (double opt-in).

2.4. To use the Service the User must have

i. mobile device (with a compatible operating system as defined by Nokian Tyres from time to time)

ii. Application installed to a compatible mobile device,

iii. Tires installed on the Company’s vehicle for use of tire sensor features of the Application,

iv. internet access for the registration and use of online features of the Application and

v. Application paired with the Tires via a Bluetooth connection for use of the smart tire features of the Application.

2.5. User is entitled to use Service as long as (i) a service agreement is in force between Nokian Tyres and Company for the use of Service, (ii) User has an active user account and (ii) User fulfils its obligations as they are set out in these Terms of Use and any other contractual obligations User may have with regard to Service and/or Nokian Tyres or its subsidiaries.

2.6. When User registers for Service or whilst using Service, User can separately give its consent for Nokian Tyres or its third party partners whose operations are connected with Nokian Tyres’ operations as part of Service, to use User´s contact information added by the User in the Service in order to send marketing messages or other commercial communications regarding other products or Services of Nokian Tyres or its third party partners to the User.

2.7. The applicable laws, regulations and authority decisions, including laws governing the operation of a motor vehicle, must be always followed by User while using Service.

3. SERVICE CONTENTS

3.1. The Service delivers to the User information about their Tires and offers definable alerts to User as well as other tire-related services and features.

3.2. For selected tire models and sizes, Service includes a feature that can recommend the optimal pressure for the tire, based on measuring the load on the tire. User acknowledges that the accuracy of the load measurement can vary according to tire pressure, load on the tire, surface on which the measurement is made, speed at which the measurement is made.

3.3. User accepts that Nokian Tyres may change the content of Service or may replace it with new features or functionalities or make other changes to Service and the service concept.

3.4. Nokian Tyres is at all times at its sole discretion entitled to close, block or suspend Service or restrict its use for any reason in which case section 6.5 applies.

4. ORGANISATIONS ACCOUNTS

4.1. User must join an organisation account (“Organisation”) in the Application. To join an Organisation User must either (a) create an Organisation in the Application upon registration or (b) be invited to an existing Organisation by an organisation account manager. A User that has created an Organisation is the organisation account manager (“Account Manager”) of the Organisation.

4.2. Multiple Users and multiple vehicles with Tires can be added under one Organisation in the Application. A vehicle with Tires can be added to only one Organisation at a time. User can be a member of one Organisation at a time.

4.3. In the Application, Account Manager can

i. send invitations to new Users to register to the Service and to join an Organisation;

ii. can manage the vehicles in the Application by adding or removing vehicles;

iii. can remove any User from the Organisation at any time; and

iv. may nominate other User’s as Account Managers.

4.4. Organisation account is deleted when all Users, including all Account Managers, are removed from the Organisation by any Account Manager.

4.5. The names and email addresses of Users that have joined an Organisation are visible to all other Users of the same Organisation. If a vehicle is connected to the Application, real-time information about whether a vehicle is in active mode (vehicle is moving) is visible to all Users of an Organisation. No history data regarding the vehicle status and no vehicle location data is disclosed to Organisations´ Users. By stopping the Application from collecting data either by logging out from the Application, or turning off Bluetooth, User can stop sharing the vehicle status to other Users.

5. RIGHTS AND RESPONSIBILITIES OF THE USER

5.1. Nokian Tyres grants User a personal, non-transferable and non-exclusive access right to Service for the duration specified in section 2.5 and in accordance with these Terms of Use.

5.2. User is responsible for ensuring that (i) it has the right to disclose the user information and technical information requested for Service to Nokian Tyres and (ii) that Nokian Tyres has the right to use this information for implementing and developing this Service and to disclose information to other User’s in accordance with section 4.7.

5.3. User ensures that at the time of its registration the information it discloses to Service is correct, complete, suitable for the purpose and up to date. User is responsible for the whole duration of its usage time of Service for correcting or updating its incorrect or changed information in Service.

5.4. If the vehicle with Tires is no longer owned or controlled by the Organisation under which the vehicle has been added, the User or Account Manager, as applicable, must immediately remove the vehicle from the Application.

5.5. User is always responsible for storing and using its personal login details to Service in a secure manner and shall not reveal the login details to any third parties or otherwise allow third parties to use them. User is not exempted from liability, if Service was accessed with User devices or login details or otherwise Service was de facto used by a third party instead of User.

5.6. User must notify Nokian Tyres immediately, if User has reason to believe that a third party has gained access to or knowledge of User´s login details.

5.7. User is responsible for ensuring that his or her mobile device is compatible with the Service. User is also responsible for ensuring that the mobile device it uses to access Service functions appropriately with regard to data security. User is also responsible for any cellular data transfer charges that may incur as result of the use of the Application.

5.8. User is responsible for complying with any instructions from Nokian Tyres with regard to using Service and/or INTUITU system.

5.9. If User notices any errors or malfunctions in Service, it is recommended that User notifies Nokian Tyres about such incident without delay by email at the following address [email protected].

6. LIABILITY

6.1. To the extent permitted by applicable laws, Nokian Tyres' liability is always limited to the direct damages caused by Service to User. However, Nokian Tyres´ aggregate liability shall in no event exceed 1.000 EUR. Insofar as permitted by mandatory legislation, Nokian Tyres shall not be liable for any indirect or consequential damages caused by Service (or by using Service) to User or any third party.

6.2. Nokian Tyres shall not be liable for any damage that is caused by User´s own error, omission or other negligence, a functionality or malfunction of User´s device, unauthorized use of User´s login details or User´s non-compliance with these Terms of Use or other contractual terms or instructions concerning Service.

6.3. Nokian Tyres is never responsible for incorrect or incomplete User information registered and saved in Service, insofar as (i) this information has been provided by User to Service; or (ii) the information has otherwise been obtained from User; or (iii) User has neglected to promptly correct or update its information in Service.

6.4. User acknowledges that Service is set up to provide information about tire pressure and tire temperature and to provide definable alerts on tire condition. Service and INTUITU system are not intended to detect all characteristics of tires but serves as an additional method of monitoring tire condition and adjusting tire pressure. The Service and INTUITU system are not a substitute for regular manual inspections of tire condition and tire pressure. The load sensing capabilities of the Service are not based on a certified load sensing system. Service and INTUITU are not designed or classified for use in safety critical situations such as transporting hazardous substances (ADR) and should not be integrated or modified into any such systems. A person who drives a motor vehicle must always conduct necessary tire checks, as instructed by respective vehicle manufacturer and/or tire company.

6.5. Nokian Tyres will not be liable, insofar as this is permitted by mandatory legislation, for any damages, charges, or costs incurred by User due to Service being unavailable or Service or INTUITU system containing delays or errors, including but not limited to inaccurate or false pressure recommendations or pressure or temperature readings of tires. Nokian Tyres is not responsible for any loss of data resulting from the use of the Service.

6.6. Nokian Tyres is not liable for any damages caused by Service, if (i) they are caused by a failure, delay or interruption in the communication networks or otherwise by a telecom operator's Services; or (ii) they are caused by other similar situation that is not attributable to Nokian Tyres.

6.7. Nokian Tyres is not liable for damages caused by a so-called force majeure event or any similar event that makes it impossible or unduly difficult to deliver Service. A force majeure event refers for example to the following: hurricane, meteorite, earthquake, flood and other natural disasters; fire, explosion or other accidents; restlessness, rebellion, mobilization, terrorism, war and other events related to public order; embargo, boycott, import ban, seizure, and other commercial and governmental acts; industrial actions and interruption in public transport; outbreak of epidemic or pandemic; or other similar unexpected or exceptional occurrences and circumstances.

6.8. As far as permitted by applicable mandatory law, User may not make a claim or bring proceedings relating to the Service or otherwise under these Terms of Use against any subsidiaries of Nokian Tyres. In any case, what is agreed in this section 6 applies also to any claims made by User relating to the Service or otherwise under these Terms of Use against any subsidiary of Nokian Tyres.

6.9. To be entitled to claim damages, User must notify Nokian Tyres about the claim it has regarding Service within a reasonable time and at latest within thirty (30) days of the occurrence of the damage. Such notification can be made in writing by email to the address of Service: [email protected].

6.10. User is liable for damages caused by Service to Nokian Tyres, if such damages are due to User´s error or omission or User´s non-compliance with its contractual obligations or any instructions concerning the usage of Service.

6.11. In the event of a damage or threat thereof, User must take such necessary actions that can reasonably be expected in such a situation to prevent or limit the damage.

6.12. What is stated in this section 6 regarding the limitation of liability, shall not apply, if damage concerning Service is caused by gross negligence or a wilful act.

7. INTELLECTUAL PROPERTY RIGHTS

7.1. All intellectual and industrial property rights related to Service and its content—including updates and improvements—remain the exclusive property of Nokian Tyres or its licensors. No rights are assigned to the User beyond what is expressly stated in these Terms of Use. User may not modify, copy, distribute, sell, lease, or otherwise dispose of the Service or its software. User may not reverse engineer, translate, disassemble, or otherwise investigate Service or its software for the purpose of finding out Service´s functionalities.

8. SUSPENSION AND TERMINATION OF SERVICE

8.1. User may terminate Service by requesting a user account removal in the Application or by contacting Nokian Tyres at [email protected]. User’s right to use the Service ends immediately after User has terminated Service

8.2. Nokian Tyres is entitled to terminate this Agreement without a cause with 30 days´ prior written notice. User’s right to use the Service ends after the notice period.

8.3. Once the Service is terminated, all personal data related to the User is anonymised. However, vehicle data is anonymised when a vehicle is removed from Organisation or when an Organisation to which the vehicle has been added is deleted. If the User is the only user of an Organisation, the vehicle data is anonymised upon termination of the Service by the User.

8.4. User´s user information and user account will be removed from Service as soon as possible after the Service is terminated and at the latest five (5) years after User last logged in to Service (passivity), unless applicable laws require Nokian Tyres to keep some information for a longer period.

8.5. Nokian Tyres may, without notice and without any liability, immediately suspend or terminate User’s use of Service and block User’s user account or Organisation account for Service permanently or temporarily, if Company breaches their Service Terms, User breaches these Terms of Use, or Company or User otherwise uses Service in a way that may cause harm or damage to Service, Nokian Tyres or third parties.

8.6. The termination of Service shall not affect User’s responsibilities that have arisen before the termination of Service or before deleting User’s personal data.

8.7. The expiry or termination of these Terms of Use shall not affect any provisions intended to remain in force after expiry or termination.

9. PROCESSING OF PERSONAL DATA

9.1. Nokian Tyres processes personal data in Service in accordance with the General Data Protection Regulation (GDPR) and the provisions of applicable national data protection legislation.

9.2. Nokian Tyres processes personal data in connection with Service for the purposes of implementing and developing Service, User communication, customer service, processing of claims and marketing. User acknowledges that the data generated by the INTUITU sensor regarding the use of the Tires can be used in handling of claims concerning the INTUITU sensor and/or Tires.

9.3. Nokian Tyres’ processing of personal data in connection with Service is described in more detail in INTUITU Privacy Statement, which is available in the Application and/or on Nokian Tyres’ data privacy website (https://www.nokiantyres.com/privacy-statement/ ).

9.4. Before registering and starting to use Service, User is expected to read the INTUITU Privacy Statement. User acknowledges the processing of its personal data for the purposes described in the Privacy Statement.

9.5. As described in the INTUITU Privacy Statement, User can at any time delete its personal data from Service by sending such a deletion request to [email protected]. Deleting personal data will also immediately result in the termination of Service.

10. DIRECT MARKETING

10.1. Nokian Tyres may send User communications messages regarding Service and, based on User's separate marketing consent, Nokian Tyres may send electronic marketing messages regarding other Services and products of Nokian Tyres and/or third parties, whose operations relate to Nokian Tyres’ operations.

10.2. User may always withdraw its consent for direct marketing in the Application or simply by clicking the unsubscribe link in the marketing messages or by contacting Nokian Tyres by email at the address of [email protected].

10.3. For clarity, User´s act of withdrawing its marketing consent does not affect Nokian Tyres ' right to keep sending User such other messages by email or by other mode of communication, which are necessary for managing or delivering Service.

11. CHANGES AND TRANSFERS OF RIGHTS

11.1. Nokian Tyres may change these Terms of Use by publishing the changed Terms, or a link thereto, of Use in the Application. It is User´s responsibility to check for any changes to the Terms of Use. If the User does not accept the change of Terms of Use, the User is entitled to terminate service with immediate effect in accordance with section 8.1.

11.2. If User continues to use Service after they have been informed about changes in these Terms of Use or information on such changes has been published on the Application, this indicates that User accepts the changes of Terms of Use as such.

11.3. Nokian Tyres has the right to assign or transfer any and all rights arising out of the Service and these Terms of Use within the group of its affiliated companies and/or with third parties, entirely or in part, without User´s authorization.

11.4. Nokian Tyres is entitled to use, without any restrictions, sub-processors and third-party Service providers in the implementation and development of Service.

11.5. User shall not be entitled to transfer any of its user rights and/or obligations relating to Service, as set forth in these Terms of Use, to a third party without a prior written consent from Nokian Tyres.

11.6. These Terms of Use are drafted in English. If translated into other languages, the English version shall prevail in case of any discrepancy or interpretation issue.

12. APPLE SPECIFIC PROVISIONS

12.1. If User has downloaded the Application from the Apple Inc. (“Apple”) App Store or is using the Application on an iOS device, User acknowledges that they have read, understood, and agree to the following notice regarding Apple: These Terms of Use are between Nokian Tyres and User, not Apple. Nokian Tyres is solely responsible for the Application and any content produced on it. If there are any conflicts between these Terms of Use and the Apple Store Terms of Service, the Apple Store Terms of Service will apply. The licence granted to User is for use on Apple-branded products, owned or controlled by User. The Application may be used or accessed by other accounts associated with User via Family Sharing or volume purchasing. If User needs support with respect to the Application, User should contact Nokian Tyres ([email protected]) and not Apple, as Apple is under no obligation to help with any support or maintenance questions. In the event of any failure of the Application or Service to conform to any applicable warranty, User may notify Apple, and Apple will refund any purchase price that User may have paid for the Application to User: and User agrees that to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application, and any other claims, losses, damages, costs or expenses attributable to any failure to conform to any warranty will be the responsibility of Nokian Tyres. Apple is not responsible for addressing any claims by User or any third party relating to the Application, including (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; (iii) claims arising under consumer protection or similar legislation; and (iv) claims with respect to intellectual property infringement. Apple is not responsible for the investigation, defense, settlement, and discharge of any third-party claim that the Application infringes that third party’s intellectual property rights. User represents and warrants that (i) User is not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a ‘terrorist supporting’ country; and (ii) User is not listed on any U.S. Government list of prohibited or restricted parties. User must comply with applicable third party terms of agreement when using the Application. Apple, and Apple subsidiaries are third party beneficiaries of these Terms of Use, and upon User’s acceptance of these Terms of Use, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against User.

13. SEVARABILITY

13.1. These Terms of Use shall not limit the User’s rights under the applicable mandatory law.

13.2. If one or more provisions of these Terms of Use were to be declared null or void, the other provisions remain valid and enforceable.

14. APPLICABLE LAW AND COURT OF JURISDICTION

14.1. The laws of Finland, with the exclusion of any provisions regarding its choice of law, shall apply to these Terms of Use, unless mandatory applicable law requires the application of another jurisdiction’s laws.

14.2. In case of dispute, controversies or claims between Nokian Tyres and User the dispute, controversy or claim arising out of or relating to the Service, or these Terms of Use, or the breach, termination or validity thereof, shall be settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce, unless pursuant to mandatory applicable law any other court has jurisdiction over the dispute. The number of arbitrators shall be one. The seat of arbitration shall be Tampere, Finland. The language of the arbitration shall be English unless otherwise agreed between the Parties.

General terms of delivery - Nokian Heavy Tyres

Last updated 10.11.2025 16:01

v.2.1 12.11.2024

1. DEFINITIONS

1.1. The following definitions shall apply to these General Terms of Delivery and to any Agreement:

“Agreement” shall mean a signed document (including its appendices) referring to these General Terms of Delivery or to which these General Terms of Delivery are attached or any other agreement between the Parties concluded as stipulated in section 2.2.

“Buyer” shall mean a Party purchasing the Products.

“Force Majeure Event” shall mean events beyond the control of a Party which occur after the Agreement entered into force and which were not reasonably foreseeable at the time the Agreement entered into force and whose effects are not capable of being overcome without unreasonable expense and/or loss of time to the Party concerned. Events of Force Majeure will include (without being limited to) epidemic, pandemic, war, civil unrest, strikes, lockouts and other general labour disputes, acts of government, natural disasters, exceptional weather conditions, breakdown or general unavailability of transport facilities, accidents, fire, flood, explosions and general shortages of energy or raw material.

“Intellectual Property Rights” shall mean patents (including petty patents and utility models), design patents, and designs (whether or not capable of registration), copyright, trademark, service mark, and any other form of statutory or common law intellectual property protection of any kind; and applications for any of the foregoing including without limitation reissues, divisions, or other continuations thereof, in all jurisdictions, where applicable.

“Party” shall mean either Nokian Tyres or the Buyer.

“Products” shall mean products developed and manufactured by or for Nokian Tyres. The Products shall be those specified in the Agreement or those agreed between the Parties from time to time.

“Nokian Tyres” shall mean Nokian Tyres plc or any of its group companies as defined in the Finnish Accounting Act (1336/1997) that sells the Products to the Buyer.

“Restricted Person” shall mean a person, organization or entity that is:

(i) listed on a sanctions list, including but not limited to “Specifically Designated Nationals and Blocked Persons” maintained by OFAC in U.S., “Consolidated List of Financial Sanctions Targets in the UK” maintained by HMT in UK; (ii) located or resident in or incorporated under the laws of a country or territory that is, or whose government is, the target of a country-wide or territory-wide Trade Restriction; (iii) owned or controlled by a Restricted Person; or (iv) otherwise a target of a Trade Restriction.

“Trade Restrictions” shall mean export and import laws, orders, and licenses, embargoes, sanctions of an economic, commercial or financial nature, regulations on sectors subject to restrictions (such as use for military purposes), regulations concerning Restricted Persons and other restrictive measures of similar nature, as existing, amended, supplemented and substituted from time to time, administrated, enacted or enforced by United Nations, United States of America (including OFAC), European Union or any of its member states, countries of European Economic Area, United Kingdom (including HTM), any other competent jurisdiction or any competent authority of the above. Trade Restrictions also include any other restrictions that may have any direct or indirect impact of any nature on Nokian Tyres or its subsidiaries irrespective of the country/government/authority by which the Trade Restriction is administered, enacted or enforced.

2. ENTRY INTO FORCE OF AGREEMENT

2.1. The Agreement enters into force when signed by both Parties.

2.2. The Agreement enters also into force when the Buyer accepts in writing Nokian Tyres’s tender regarding the delivery of the Products or when Nokian Tyres accepts the Buyer’s purchase order regarding the delivery of the Products in writing or by delivering the Products specified in such purchase order.

2.3. No Buyer´s terms in Buyer´s request for tender, purchase order or any other document will form part of the Agreement unless specifically approved in writing by Nokian Tyres. The Buyer expressly waives any right to rely on such terms.

3. PRODUCTS AND SERVICES

3.1. Nokian Tyres reserves the right to apply quantity limits on any purchase order, to reject all or part of a purchase order, and to discontinue or make changes to Products without notice, even if Buyer has already placed a purchase order. Nokian Tyres has the right to do changes in Products provided that the change does no significantly affect the quality of the Product. Also, even if a purchase order has been accepted, Nokian Tyres may subsequently cancel such purchase order in whole or in part due to Product unavailability (including without limitation, any discontinuation of the Product).

3.2. Nokian Tyres may offer ancillary services related to the Products such as mobile applications for tire monitoring. Services are subject to separate terms and conditions with which Buyer undertakes to comply when using the services.

4. DELIVERY

4.1. The delivery term of the Products shall be FCA, premises named by Nokian Tyres (Incoterms 2020), unless otherwise agreed by the Parties.

4.2. The Buyer shall inspect the Products after the delivery. The delivery shall be deemed accepted if the Buyer has not presented Nokian Tyres with a written remark regarding the delivery of the Products within seven (7) days from the delivery date.

4.3. Nokian Tyres shall deliver the Products at the agreed time of delivery. If the time of delivery has not been agreed in writing, Nokian Tyres shall deliver the Products within a reasonable time from the entry into force of the Agreement provided that the Products are available or, if the Products are not available, within a reasonable time after they become available. Even though Nokian Tyres agrees to take all commercially reasonable measures to meet the agreed delivery dates, the Buyer acknowledges and agrees that Nokian Tyres shall not be liable for its failure to meet the agreed delivery dates.

4.4. If Nokian Tyres has outstanding due receivables from the Buyer, Nokian Tyres has the right to refrain from delivering the Products until the Buyer has settled the due payments in full. In such an event, the agreed delivery time will be extended correspondingly.

4.5. Nokian Tyres shall be entitled to make also partial deliveries.

5. PRICE AND TERMS OF PAYMENT

5.1. The prices of the Products have been agreed in the Agreement. Unless otherwise agreed in writing, Nokian Tyres’ price list in force at the time of entry into force of the Agreement shall be Nokian Tyres can issue changes to applicable price lists with a prior notice of one (1) moth. Prices do not include any value added or similar taxes, which shall be added to all prices according to the laws and regulations in force at the time of the delivery.

5.2. When the amount of or basis for taxes or other public payments changes before the delivery of the Products, either due to regulation change or change in the practice, Nokian Tyres has the right to adjust the prices of the Products correspondingly.

5.3. Unless otherwise stipulated by Nokian Tyres in writing, any offer issued by Nokian Tyres to the Buyer is valid for three (3) months from the date of issuance of the offer.

5.4. Unless otherwise agreed in writing, the Products will be invoiced after the date of delivery. Payment shall be due within thirty (30) days of the date of the invoice. The Buyer is obliged to pay eleven and a half (11.5) percent of annual interest on overdue payments beginning from the due date.

5.5. If Nokian Tyres has agreed to grant credit to the Buyer for the payment of the Products, Buyer is upon Nokian Tyres´ request obliged to provide Nokian Tyres all necessary financial information (including but not limited to financial statements of the company) that is needed to grant the credit and assess the creditworthiness of the Buyer during the credit period. The obligation to provide financial information to Nokian Tyres continues as long as there is any unpaid receivables from Buyer. The granting of any credit is subject to a separate decision made by Nokian Tyres.

6. TRANSFER OF RISK AND TITLE

6.1. Products delivered shall remain, to the extent permitted by applicable law, the property of Nokian Tyres until the Buyer has paid the price of the Products. The Buyer shall give Nokian Tyres all necessary assistance in taking any measures to protect Nokian Tyres’ title to the Products.

6.2. Until the title to the Products passes to the Buyer in accordance with Section 6.1 above, the Buyer shall store the Products at no costs to Nokian Tyres separately from all other products in its possession and mark the Products so that they are clearly identified as Nokian Tyres’ property.

6.3. Until the title to the Products passes from Nokian Tyres to the Buyer, the Buyer shall upon Nokian Tyres´ request return the delivered and unsold Products to Nokian Tyres.

6.4. The Buyer shall not pledge any of the Products which are still owned by Nokian Tyres. Without prejudice to any other rights of Nokian Tyres, if the Buyer does so, all sums whatsoever owed by the Buyer to Nokian Tyres shall become immediately due and payable.

6.5. The Buyer shall insure and keep insured the Products to their full market value against all risks to the reasonable satisfaction of Nokian Tyres until the date when the title to the Products passes from Nokian Tyres to the Buyer and shall whenever requested by Nokian Tyres produce a copy of the respective insurance policy.

6.6. Notwithstanding the fact that the title to the Products shall remain with Nokian Tyres in accordance with the above provisions, the risk of damage or loss of the Products shall pass to the Buyer at the following times: (a) in the case the Products are to be delivered at Nokian Tyres´s premises, at the time when Nokian Tyres notifies the Buyer that the Products are available for collection; or (b) in the case the Products are to be delivered otherwise than at Nokian Tyres´s premises, at the time determined in the applicable delivery term.

7. WARRANTIES

7.1. Nokian Tyres´ warranty terms concerning the Products are set out in Nokian Heavy Tyres´ limited warranty terms valid at the time of the delivery. EXCEPT AS SET FORTH IN SUCH WARRANTY TERMS, THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. To the maximum extent permitted by the applicable law, Nokian Tyres shall have no other obligations or liabilities with respect to any possible defect or deficiency in the Products delivered hereunder than as set forth in the above-mentioned warranty terms.

8. LIABILITY AND CLAIMS

8.1. To the extent permitted by the applicable law, under no circumstances shall Nokian Tyres´ liability under this Agreement exceed the invoice price of any Products with respect to which a claim is made.

8.2. Under no circumstances shall Nokian Tyres be liable under this Agreement for any indirect or consequential damage or loss, including without limitation any increased costs or expenses, or loss of profit, business, contracts, revenues or anticipated savings.

8.3. When Nokian Tyres has expressly agreed with the Buyer on the return of any of the delivered Products to Nokian Tyres, the Buyer assumes full responsibility for ensuring that the Products are placed in Nokian Tyres’ possessi Nokian Tyres shall not accept any liability for any loss of any Products in transit.

8.4. Any data generated by Nokian Tyres´ digital services regarding the use of Products can be used in processing of claims made by the Buyer towards Nokian Tyres.

9. SPECIFICATIONS AND INTELLECTUAL PROPERTY RIGHTS

9.1. The weights, dimensions, capacities, prices, performance ratings and other data included in catalogues, advertisements and price lists and other similar information regarding the Products, as expressed in Nokian Tyres´ general product information, constitute an approximate guide. This data shall not be binding on Nokian Tyres, save to the extent that it is by reference expressly included in the Agreement.

9.2. No right or license is granted under the Agreement to the Buyer under any patent, trademark, copyright, registered design or other Intellectual Property Rights, except for the right to use or resell the Products.

9.3. All Products sold in retail packaging may be resold by the Buyer only in the packaging supplied by Nokian Tyres and in no case may any trademark other than those applied by Nokian Tyres be marked on or applied in relation to the Products.

10. CONFIDENTIALITY

10.1. The Buyer undertakes to keep confidential all terms and conditions of the Agreement and its appendices, as well as all information given on Nokian Tyres’ or its business partners’ operations, products and services and any information regarded as trade secrets of Nokian Tyres. The Buyer shall not (and shall secure that its employees shall not) be entitled at any time without prior written consent of Nokian Tyres to disclose Nokian Tyres’ confidential information to any third party or to use it whether directly or indirectly for other purposes than in accordance with the Agreement. The obligation of confidentiality shall survive the termination of the Agreement and remain in force for five (5) years thereafter.

10.2. The Section 10.1 shall not apply to any information that is generally known or becomes generally known without the Buyer's breach of this Agreement, information that is already known by the Buyer without an obligation of confidentiality, information that the Buyer receives from a third party without an obligation of confidentiality, or information that is required to be disclosed by law or authority decision

11. INTEGRITY AND CODE OF CONDUCT

11.1. Each party agrees to comply with all applicable laws and regulations in connection with their performance under this agreement

11.2. The Buyer further warrants that the Buyer or any individuals or entities acting for or on behalf of the Buyer have not violated any applicable laws and regulations related to anti-trust and competition, anti-corruption or money laundering and warrants that applicable anti-trust and competition, anti-corruption or money laundering laws and regulations are complied with in all its activities.

12. DATA PRIVACY

12.1. As a part of the cooperation under the Agreement, Nokian Tyres may collect and processes personal data about the representatives of the Buyer. More information about for what purposes and how personal data is collected and processed by Nokian Tyres is available in Nokian Tyres' Privacy Statement, which is available at https://www.nokiantyres.com/privacy-statement/.

12.2. Unless otherwise agreed, the cooperation under the Agreement does not include any processing of personal data by one party on behalf of the other party, or any sharing or disclosure of personal data, and the parties agree that each party is independently responsible for complying with applicable data protection legislation with regard to the personal data they may process.

12.3. If the cooperation under the Agreement would include disclosing personal data from one party to another, but no party processes personal data on behalf of the other party, the original controller of the personal data shall be responsible for ensuring that there is a legal basis for such disclosure.

13. TRADE RESTICTIONS AND IMPORT/EXPORT CONTROLS

13.1. The Buyer warrants that it will comply in all respects with any Trade Restrictions for every Product delivered to the Buyer. The Buyer also assures that other individuals or entities acting for or on behalf of the Buyer comply with the Trade Restrictions.

13.2. The Buyer warrants that neither it nor any other company belonging to same group of companies, nor any owner, beneficial owner, member of their board of directors nor any of their managing director nor any other representative or of any member of the group is currently a Restricted Person or have ever been a Restricted Person. The Buyer undertakes to inform Nokian Tyres without delay if any person or Buyer mentioned above shall become subject to a Trade Restriction.

13.3. Accordingly, the Buyer undertakes:

a) to obtain, at its own expense, any licenses and authorizations or approvals to export or import the Products as may be required; and

b) not to advertise, market, promote, sell, lease or otherwise transfer the purchased Products to Restricted Person or to restricted countries/areas subject to Trade Restriction; and

c) not to advertise, market, promote, sell, lease or otherwise transfer the purchased Products for the purpose of using them in restricted sectors, insofar as the transfer is restricted according to a Trade Restriction and insofar as a license or approval has not been obtained; and

d) to comply with any applicable Trade Restrictions with regard to issuance of payments and finance associated with the Products.

13.4. The Buyer shall indemnify Nokian Tyres and hold Nokian Tyres harmless from and against any damages, liabilities or costs resulting from the Buyer’s violation or alleged violation of the Trade Restrictions.

13.5. Nokian Tyres retains the right to cancel or delay delivery of any Product at any time without penalty or liability of any nature, as, at the sole discretion of Nokian Tyres, required with respect to a Trade Restrictions. The delivery may be delayed until a license, approval or similar is granted or for the duration of the restriction. If purchased Products are transferred in violation of the Trade Restrictions, Nokian Tyres shall not be obligated to provide any warranty for the Products transferred.

13.6. Nokian Tyres is, at their sole discretion, also entitled to terminate the Agreement with immediate effect without penalty or liability of any nature if a delivery of any Product or any other performance of either Party under the Agreement may result in violation of any Trade Restriction.

13.7. Nokian Tyres shall be entitled to audit the Buyer’s compliance with obligations relating to these matters. The Buyer shall supply on request all reasonably necessary information to verify compliance.

13.8. As a customer of Nokian Tyres, the Buyer may have been required to provide certain information of the Buyer to Nokian Tyres in accordance with Nokian Tyres’ client onboarding process before the signing of this Agreement. The Buyer undertakes to inform Nokian Tyres immediately if there are any changes to the information provided as part of Nokian Tyres’ customer onboarding process.

14. TERM AND TERMINATION

14.1. The Agreement shall be in full force and effect (i) until Parties’ obligations under the Agreement have been fulfilled or (ii) in case of a continuous agreement until terminated by either party for any reason with at least three (3) months prior written notice. Termination of a continuous Agreement in accordance with this section 14.1 shall not relieve neither Party from any obligations related to orders accepted before termination.

14.2. The Agreement may be terminated with immediate effect by the non-defaulting Party with a written notice to the other Party in the event that (a) the other Party commits a material breach of the Agreement and fails to remedy such breach (if capable of being remedied) within thirty (30) days after having been notified thereof in writing; or (b) the other Party commits an act of bankruptcy, is placed in liquidation or becomes otherwise incapable of fulfilling its financial obligations under the Agreement, or should it become apparent that any of the above occurrences shall take place.

14.3. Furthermore, the Agreement may be terminated with immediate effect with a written notice by Nokian Tyres to the Buyer in the event that (a) there is a direct or indirect change of ownership or control or other substantial change in the management, staff or the business operations of the Buyer which may adversely affect achieving the purpose of the Agreement; (b) Buyer violates any of its obligations under sections 9,10, 11, 12 or 13; or (c) the Buyer enters into an agreement with a third party or engages itself in any activity which prejudices the confidentiality of Nokian Tyres’ confidential material or information.

14.4. Upon termination of the Agreement due to the Buyer’s breach, Nokian Tyres shall have the right to do one or more of the following: (a) revoke any express or implied authority to sell, resell, use or consume any Products whose title has not passed to the Buyer and re-sell such Products; (b) suspend any deliveries to be made under any agreement with the Buyer; and/or (c) make claim against the Buyer for the price of the unpaid Products and/or damages.

15. OTHER TERMS

15.1. The Agreement constitutes the entire agreement between the parties with respect to the subject matter and supersedes all other prior agreements and understandings, both written and oral, between the parties with respect to the subject matter.

15.2. Neither Party shall be liable to the other Party for any delay or non-performance of its obligations under the Agreement in the event and to the extent that such delay or non-performance is due to an Force Majeure Event.

15.3. The Agreement and these General Terms of Delivery shall be construed and enforced in accordance with the laws of Finland, excluding its choice of law provisions and Convention on Contracts for the International Sale of Goods (CISG). Any dispute, controversy or claim arising out of or relating to the Agreement, or the breach, termination or validity thereof, shall be finally settled in arbitration by one (1) arbitrator in accordance with the Arbitration Rules of the Central Chamber of Commerce of Finland. The arbitration shall be conducted in Helsinki.

15.4. Notwithstanding the foregoing, Nokian Tyres shall have the right, at its sole discretion, to apply to a competent public court to recover claims arising from overdue debts. Nothing in this Section 15 shall prevent Nokian Tyres from seeking interim injunctions or other similar protective measures from a court if necessary to protect or prevent infringement of Nokian Tyres´ confidential information, intellectual property rights or proprietary rights.

Data notice for Intuitu product and service data

Last updated 11.11.2025 20:37

Data notice for Intuitu product and service data

v. 1.1

Updated: 10.11.2025

This document describes the data made accessible to Nokian Tyres’ corporate customers (“Company”) using the Intuitu service. The term Data is defined in the Service Terms for Intuitu.

Data Holder of the Data is:

Nokian Tyres plc
Pirkkalaistie 7, 37100 Nokia, Finland
[email protected]

We are constantly developing our services, and the data points and related information may change over time. Some changes may also result from updates in legislation. We recommend Company to visit this notice on a regular basis to keep track of possible changes.

A. Specification of Data (data points)

The Product Data generated can vary by product type.

Product Data: Intuitu compatible tires
Data Point	Collection frequency	Duration of retention	Personal data (Yes/No)
Tire pressure	Once a minute, when sensor is active and connected to Intuitu app	As long as the Service is in use and 5 years thereafter	Yes
Temperature	1 Once a minute, when sensor is active and connected to Intuitu app	As long as the Service is in use and 5 years thereafter	Yes
Speed	Once in 5 seconds, when sensor is active and connected to Intuitu app	As long as the Service is in use and 5 years thereafter	Yes
Altitude	Once in 5 seconds, when sensor is active and connected to Intuitu app	As long as the Service is in use and 5 years thereafter	Yes
Load estimate	As requested by the Company, when sensor is active and connected to Intuitu app	As long as the Service is in use and 5 years thereafter	Yes
Related Service Data: Intuitu application
Data Points	Collection frequency	Duration of retention	Personal data (Yes/No)
User’s device	1 / session	As long as the Service is in use and 5 years thereafter	Yes
Frequency of use	1 / session	As long as the Service is in use and 5 years thereafter	Yes
Duration of use	1 / session	As long as the Service is in use and 5 years thereafter	Yes
Technical data concerning errors	1 / application crash	As long as the Service is in use and 5 years thereafter	Yes

B.Requests for Data and delivery of Data

The requests for Data can be made by contacting [email protected]. The request can be made by the account manager of the organisation owning the tires. The request must be sent from the email address that has been used in registration for Intuitu application.

Nokian Tyres shall make the Data, which is personal data, available when the User is not the data subject, only when permitted under applicable legislation.

Making data accessible to a third party is subject to Nokian Tyres and the third party agreeing upon the terms of access. User can end the data sharing to such third party by notifying the end of data sharing to: [email protected].

The access to Data is given by access to the Data where it is stored and with appropriate frequency. The Data is made available in commonly used electronic format.

C. Use of Data by Nokian Tyres or third parties

Nokian Tyres or third parties may use the Product Data or Related Service Data for purposes set forth in Service Terms, as agreed upon with the Company.

D. Termination of contract between user and data holder

The contract between the Company and the data holder is in force until further notice. The conditions for termination are set forth in the Service Terms.

E. Right to lodge complaints

If the company considers that Nokian Tyres as the data holder has infringed the provisions of Chapter II of the regulation (EU) 2023/285 (“Data Act”), they have the right to lodge a complaint with the competent authority.

Service terms for Intuitu

Last updated 11.11.2025 20:23

Version 1.1

10.11.2025

1. SCOPE OF THE SERVICE TERMS

1.1 .These service terms (“Service Terms”) shall be applied between Nokian Tyres and Customer with respect to the use of the Service and any updates thereto.

1.2. Nokian Tyres plc, registered address at Pirkkalaistie 7, 37100 Nokia, Finland, (”Nokian Tyres”), specializes in producing tires and offering tire related services.

1.3. INTUITU application (“Application”) is a mobile application through which Nokian Tyres delivers to its business customers (“Customer”) information about their Tires and offers definable alerts as well as other tire-related services and features such as tire registration (”Service”). The Application and the Service is intended solely for professional use. Application is part of the INTUITU system, which, in addition to the Application, also includes certain Nokian Tyres branded tires manufactured by or for Nokian Tyres or its subsidiaries which are equipped with INTUITU sensors (“Tires”). The sensors are connected to the Application via Bluetooth connection.

1.4. “Service User” means any individual, such as employee of Customer, who has access to an organisation account created in Service for Customer and uses Customer’s Tires.

1.5. The following order of precedence shall be applied to any terms and conditions applicable to Service: (1) mandatory legislation, (2) these Terms of Service and (3) special terms agreed upon with the Customer (if applicable).

1.6. A binding agreement for Service is established when Customer’s Account Manager — who created the organization account — accepts these Service Terms within Application or continues to use the Application after being notified of the Service Terms. The agreement remains in full force while any Service User uses the Application and as long as the agreement is not terminated.

1.7. The sale and delivery of Tires is governed by a separate agreement.

2. USING THE SERVICE

2.1. Nokian Tyres grants Customer a non-exclusive, non-transferable right to use the Service during the term of this Agreement, solely for internal business purposes.

2.2. To use the Application, each Service User of Customer´s organisation account must register to the Service through an online registration process, accept terms of use for end-users and establish a user account.

2.3. To be able to use the Service the Service User must have, at Customer’s expense,

i. mobile device (with a compatible operating system as defined by Nokian Tyres from time to time)

ii. Application installed to a compatible mobile device,

iii. Tires installed on the Service User’s vehicle for use of tire sensor features of the Application,

iv. internet access for the registration and use of online features of the Application and

v. Application paired with the Tires via a Bluetooth connection for use of the smart tire features of the Application.

2.4. Customer is entitled to use Service as long as (i) this service agreement is in force between Nokian Tyres and Customer for the use of Service, (ii) Service User has an active user account and (ii) Customer and Service User fulfil their contractual obligations they have with regard to Service and/or Nokian Tyres or its subsidiaries, including these Service Terms.

2.5. Application can be downloaded on multiple mobile devices each of which must be separately paired with the Tires in the Application.

2.6. Nokian Tyres may offer to Customer as a part of Service and/or in connection with Service, other Services or products, which may be chargeable.

2.7. The applicable laws, regulations and authority decisions, including laws governing the operation of a motor vehicle, must be always followed by Customer and Service User while using Service.

3. SERVICE AVAILABILITY AND CONTENTS

3.1. Service is usually available 24/7 to Service Users, except for when software updates, modifications and maintenance to Service and other technical and operational reasons may exceptionally cause interruptions in Service for the duration of such measures. Customer hereby accepts that there may be interruptions and downtime in Service. Provision of software updates is at the sole discretion of Nokian Tyres and Nokian Tyres makes no warranties related thereto.

3.2. The Service delivers to the Service Users information about Customer’s Tires and offers definable alerts to Service Users as well as other tire-related services and features such as tire registration.

3.3. For selected tire models and sizes, Service includes a feature that can recommend the optimal pressure for the tire, based on measuring the load on the tire. Customer acknowledges that the accuracy of the load measurement can vary according to tire pressure, load on the tire, surface on which the measurement is made, speed at which the measurement is made.

3.4. Customer accepts that Nokian Tyres may change the content of Service or may replace it with new features or functionalities or make other changes to Service and the service concept.

3.5. Nokian Tyres is at all times at its sole discretion entitled to close, block or suspend Service or restrict its use for any reason in which case section 10 applies.

4. ORGANISATIONS ACCOUNTS

4.1. Each Service User must join Customer’s organisation account (“Organisation”) in the Application. To join an Organisation Service User must either (a) create an Organisation in the Application upon registration or (b) be invited to an existing Organisation by an organisation account manager. Service User that has created an Organisation is the organisation account manager (“Account Manager”) of the Organisation.

4.2. Multiple Service Users and multiple vehicles with Tires can be added under one Organisation in the Application. A vehicle with Tires can be added to only one Organisation at a time. Service User can be a member of one Organisation at a time.

4.3. In the Application, Account Manager can

i. send invitations to new Service Users to register to the Service and to join an Organisation;

ii. can manage the vehicles in the Application by adding or removing vehicles;

iii. can remove any Service User from the Organisation at any time; and

iv. may nominate other Service User’s as Account Managers.

4.4. Organisation account is deleted when all Service Users, including all Account Managers, are removed from the Organisation by any Account Manager.

4.5. The names and email addresses of Service Users that have joined an Organisation are visible to all other Service Users of the same Organisation.

5. RESPONSIBILITIES OF THE CUSTOMER

5.1. Customer is responsible for ensuring that (i) it has the right to disclose the Service User information and technical information requested for Service to Nokian Tyres and (ii) that Nokian Tyres has the right to disclose information to other Service User’s in accordance with section 4.5.

5.2. Customer ensures that at the time of its registration the information it discloses to Service is correct, complete, suitable for the purpose and up to date. Customer is responsible for the whole duration of its usage time of Service for correcting or updating its incorrect or changed information in Service.

5.3. If the vehicle with Tires is no longer owned or controlled by the Organisation under which the vehicle has been added, the Customer is responsible for ensuring that the Account Manager or Service User immediately removes the vehicle from the Application. A new owner or controller of the vehicle with Tires can add the vehicle with Tires in the Application or by contacting [email protected].

5.4. Customer is responsible for ensuring that the mobile devices used to access the Service is compatible with the Service. Customer is also responsible for ensuring that the mobile device functions appropriately with regard to data security. Customer is also responsible for any cellular data transfer charges that may incur as result of the use of the Application.

5.5. Customer is responsible for complying with any instructions from Nokian Tyres with regard to using Service and/or INTUITU system.

6. LIABILITY

6.1. Nokian Tyres' liability is always limited to the direct damages caused by Service to Customer. However, Nokian Tyres´ aggregate liability shall in no event exceed 1.000 EUR. Nokian Tyres shall not be liable for any indirect or consequential damages caused by Service (or by using Service) to Customer, Service User or any third party.

6.2. Nokian Tyres shall not be liable for any damage that is caused by Customer’s or Service User´s own error, omission or other negligence, a functionality or malfunction of device used to access the Service, unauthorized use of Service User´s login details or Service User´s non-compliance with the terms of use or other contractual terms or instructions concerning Service.

6.3. Nokian Tyres is never responsible for incorrect or incomplete Service User information registered and saved in Service, insofar as (i) this information has been provided by Service User to Service; or (ii) the information has otherwise been obtained from Service User; or (iii) Service User has neglected to promptly correct or update its information in Service.

6.4. Customer acknowledges that Service is set up to provide information about tire pressure and tire temperature and to provide definable alerts on tire condition. Service and INTUITU system are not intended to detect all characteristics of tires but serves as an additional method of monitoring tire condition and adjusting tire pressure. Service and INTUITU system are not a substitute for regular manual inspections of tire condition and tire pressure. The load sensing capabilities of the Service are not based on a certified load measurement system. Service and INTUITU are not designed or classified for use in safety critical situations such as transporting hazardous substances (ADR) and should not be integrated or modified into any such systems. A person who drives a motor vehicle must always conduct necessary tire checks, as instructed by respective vehicle manufacturer and/or tire manufacturer.

6.5. Nokian Tyres will not be liable for any damages, charges, or costs incurred by Customer due to Service being unavailable or Service or INTUITU system containing delays or errors, including but not limited to inaccurate or false pressure recommendations or pressure or temperature readings of tires. Nokian Tyres is not responsible for any loss of data resulting from the use of the Service.

6.8. Customer may not make a claim or bring proceedings relating to the Service or otherwise under these Service Terms against any subsidiaries of Nokian Tyres. In any case, what is agreed in this section 6 applies also to any claims made by Customer relating to the Service or otherwise under these Service Terms against any subsidiary of Nokian Tyres.

6.9. To be entitled to claim damages, Customer must notify Nokian Tyres about the claim it has regarding Service within a reasonable time and at latest within thirty (30) days of the occurrence of the damage. Such notification can be made in writing by email to: [email protected].

6.10. Customer is liable for damages caused by Service to Nokian Tyres, if such damages are due to Customer’s or Service User´s error or omission or Customer’s or Service User´s non-compliance with its contractual obligations or any instructions concerning the usage of Service.

6.11. In the event of a damage or threat thereof, Customer must take such necessary actions that can reasonably be expected in such a situation to prevent or limit the damage.

6.12. What is stated in this section 6 regarding the limitation of liability, shall not apply, if damage concerning Service is caused by gross negligence or a wilful act.

7. DATA GENERATED BY THE USE OF TIRES AND THE SERVICE

7.1. Nokian Tyres is a data holder in the meaning of the Data Act (EU) 2023/2854 (“Data Act”) with respect to the Data (as defined below). Customer that owns the Tires or to whom temporary rights to use the Tires have been contractually transferred is the user (hereinafter “Data User”) in the meaning of the Data Act. This section 7 applies to the access and use of Data from 12 September 2025 regarding all Tires and Services placed on the market of the European Union by Nokian Tyres or its affiliates.

7.2. The data covered by this Section 7 consist of any readily available product data or related service(s) data within the meaning of the Data Act (the ‘Data’) related to Tires and the Service. Data consists of data listed in the Data Notice for Intuitu Product and Service Data available in Nokian Heavy Tyres Technical Manual or other location instructed by Nokian Tyres. If, during this agreement, new data are made available to the Customer, the Data Notice for Intuitu Product and Service Data will be amended accordingly by Nokian Tyres.

7.3. Nokian Tyres has the right to and undertakes to use the Data, as well as any other data generated or recorded through use of the Tire or the Service, that are non-personal Data only for the purposes agreed with the Customer as follows (“Agreed Use”):

(a) performing any agreement with the Customer or the Service User or activities related to such agreement; (b) providing support, warranty or similar services or to assess Customer’s, Service User’s, Nokian Tyres’ or third party’s claims related to the Tires or Service; (c) monitoring and maintaining the functioning, safety and security of the Tires or Service and ensuring quality control; (d) improving the functioning of any product or related service offered by Nokian Tyres; (e) research activities and developing new products or services, including artificial intelligence (AI) solutions, by Nokian Tyres, by third parties acting on behalf of the Nokian Tyres, in collaboration with other parties or through special purpose companies; (f) aggregating these Data with other data or creating derived data, for any lawful purpose, including with the aim of selling or otherwise making available such aggregated or derived data to third parties, provided such data do not allow specific data transmitted to Nokian Tyres from the connected product to be identified or allow a third party to derive those data from the dataset; g) managing legal matters and investigating alleged misconduct and complying with legal obligations towards, and legitimate requests by law enforcement and other state or governmental authorities and institutions; and (h) providing Customer with quotations, updates and requested information as well as informing about updates, products, services and other offerings that Nokian Tyres believes may be of interest to Customer.

7.4. Nokian Tyres may share with third parties the Data as well as any other data generated or recorded through use of the Tire or the Service, which is non-personal data where so required or relevant under the respective contracts with them (including, but not limited to, suppliers, professional advisers, consultants, research consortiums, other collaboration partners and special-purpose entities such as joint ventures), if the Data is used by the third party exclusively for the Agreed Use. However, Nokian Tyres and/or the third party may use processing services, e.g. cloud computing services, hosting services, or similar services to achieve the Agreed Use.

7.5. The Data is made accessible by Nokian Tyres to the Customer free of charge and to a third party, at the request of the Customer or a third party acting on their behalf. Making data accessible to a third party is subject to Nokian Tyres and the third party agreeing upon the terms of access including reasonable compensation.

7.6. Upon making a request for Data, Customer declares that they are either the owner of the Tires or contractually entitled to use the Tires under a rent, lease or similar contract and/or to receive the related service(s) under a service contract. Customer commits to provide upon duly substantiated request to Nokian Tyres any relevant documentation to support these declarations, where necessary.

7.7 The practices for accessing the Data are described in the Data Notice for Intuitu Product and Service Data.

7.8. Nokian Tyres may, in good faith, unilaterally change the specifications of the Data or the access arrangements stated in Data Notice for Intuitu Product and Service Data, if this is objectively justified by the general conduct of business of Nokian Tyres. Nokian Tyres must in this case give notice of the change to Customer. Nokian Tyres must give notice of the change to the Customer at least fourteen (14) days before the change takes effect. A shorter notice period may suffice: (a) where the change does not negatively affect Data access and use by the Customer; or (b) where such notice would be impossible or unreasonable in the circumstances, such as where immediate changes are required because of a security vulnerability that has just been detected.

7.9. Customer acknowledges that a request under this section 7 cannot be made in the context of the testing of new connected products, substances or processes that are not yet placed on the market.

7.10. Customer undertakes not to engage in the following: (a) use the Data to develop a connected product that competes with the Tires, nor share the Data with a third party with that intent; b) use such Data to derive insights about the economic situation, assets and production methods of the manufacturer or, where applicable Nokian Tyres; c) use coercive means to obtain access to Data or, for that purpose, abuse gaps in Nokian Tyres’ technical infrastructure which is designed to protect the Data; (d) share the Data with a third-party considered as a gatekeeper under article 3 of Regulation (EU) 2022/1925; or (e) use the Data they receive for any purposes that infringe EU law or applicable national law.

7.11. Nokian Tyres shall make the Data, which is personal data available to Customer or to a third party following a request of Customer, when Customer is not the data subject, only when permitted under applicable legislation. The uses of personal data are described in the Intuitu Privacy Statement.

7.12. Transfer of use. The rights of Nokian Tyres to use Data generated prior to the Transfer of Tires will not be affected and will continue after the Transfer.

7.13. Where the Customer contractually transfers (i) ownership of the Tires, or (ii) their temporary rights to use the Tires (“Transfer”) to a subsequent person (“Subsequent Data User”) and loses the status as a Data User after the Transfer, the initial Customer shall:

i. use its best efforts to assign to the Subsequent Data User, as of the effective date of the Transfer, this agreement, including its rights and obligations under this agreement, and Nokian Tyres agrees in advance to such assignment; and

ii. notify Nokian Tyres of the Transfer, and provide the necessary contact details of the Subsequent Data User and a copy of the assignment document.

7.14. If the Subsequent Data User refuses the assignment, the initial Customer shall notify Nokian Tyres of such refusal without undue delay.

7.15. Multiple users. Where the initial Customer grants a right to use of the Tires to another party (“Additional Data User”) while retaining their status as a Data User, the initial Customer shall:

i. on behalf of Nokian Tyres, include in the contract between the initial Customer and the Additional Data User clauses substantially reflecting the content of this agreement and in particular clauses on the use and sharing of the Data by Nokian Tyres, for the duration of the temporary use of the Tires; and

ii. act as a first contact point for the Additional Data User, if the Additional Data User makes a data access request under the Data Act. Nokian tyres must collaborate with the initial Customer to address the request.

7.16. To the extent that the initial Customer’s failure to comply with their obligations under clauses 7.13 – 7.15 leads to the use and sharing of Data by Nokian Tyres in the absence of a contract with the Subsequent Data User or Additional Data User, the initial Customer will indemnify Nokian Tyres in respect of any claims for damages by the Subsequent Data User or Additional Data User towards Nokian Tyres for their use of the Data after the Transfer or temporary use of the Tire.

8. INTELLECTUAL PROPERTY RIGHTS

8.1. All intellectual and industrial property rights related to Service and its content—including updates and improvements—remain the exclusive property of Nokian Tyres or its licensors. No rights are assigned to Customer beyond what is expressly stated in these Service Terms. Customer may not modify, copy, distribute, sell, lease, or otherwise dispose of the Service or its software. Customer may not reverse engineer, translate, disassemble, or otherwise investigate Service or its software for the purpose of finding out Service´s functionalities.

9. PROCESSING OF PERSONAL DATA

9.1. The processing of personal data within the Service is described in Intuitu Privacy Statement, which is available to Service Users in the Application. Nokian Tyres is the controller of the personal data processed in the Service.

10. SUSPENSION AND TERMINATION OF SERVICE

10.1. Customer may terminate Service with immediate effect by requesting an organisation account removal in the Application by an Account Manager or Service User or by contacting Nokian Tyres at [email protected]. Customer’s and any Service User’s right to use the Service ends immediately after termination of the Service by the Customer.

10.2. Nokian Tyres is entitled to terminate this Agreement without a cause with 30 days´ prior written notice. Customer’s and any Service User’s right to use the Service ends after the notice period.

10.3. Once the Service is terminated, all personal data related to Service Users is anonymised. However, vehicle data is anonymised when a vehicle is removed from Organisation or when an Organisation to which the vehicle has been added is deleted. If a Service User is the only Service User of an Organisation, the vehicle data is anonymised upon termination of the Service by the Service User.

10.4. Service User´s user information and user account will be removed from Service as soon as possible after the Service is terminated and at the latest five (5) years after Service User last logged in to Service (passivity), unless applicable laws require Nokian Tyres to keep some information for a longer period.

10.5. Nokian Tyres may, without notice and without any liability, immediately suspend or terminate Customer’s or Service User’s use of Service and block any Service User account or organisation account for Service permanently or temporarily, if Customer breaches these Terms of Service, Service User breaches the terms of use for end-users, or Customer or Service User otherwise uses Service in a way that may cause harm or damage to Service, Nokian Tyres or third parties.

10.6. The termination of Service shall not affect Customer’s responsibilities that have arisen before the termination of Service or before deleting Service User’s personal data.

10.7. The expiry or termination of these Service Terms shall not affect any provisions intended to remain in force after expiry or termination. The clause 7.3. shall survive the termination or expiry of the Service for any reason and Nokian Tyres remains entitled to use and share the Data generated or recorded before the date of termination as specified in this Agreement.

11. CHANGES AND TRANSFERS OF RIGHTS

11.1. Nokian Tyres may change these Service Terms by publishing the changed Terms of Service, or a link thereto, in the Application. It is Customer´s responsibility to check for any changes to the Service Terms. If Customer does not accept the change of Service Terms, Customer is entitled to terminate service with immediate effect in accordance with section 10.1. If Customer continues to use Service after they have been informed about changes in these Service Terms or information on such changes has been published on the Application, this indicates that Customer accepts the changes of Service Terms as such.

11.2. With respect to section 7 of these Service Terms, Nokian Tyres reserves the right to unilaterally modify the terms of section 7 for a valid reason, such as (a) a material change in the provision of the equipment, products or services offered; (b) a change in any applicable law, regulation, or industry standard that necessitates a modification of the terms; or (c) the introduction of new technologies, or a significant change to existing technologies, that materially impacts the provision of the equipment, products or services. Nokian Tyres shall provide the Customer with a written notice of any intended modification at least fourteen (14) days prior to the effective date of such change. Upon receipt of such notice, the Customer shall have the right to terminate this agreement in accordance with section 10.1. Should the Customer not exercise this right to terminate within the specified timeframe, they shall be deemed to have accepted the modified terms.

11.3. Nokian Tyres has the right to assign or transfer any and all rights arising out of the Service and these Service Terms within the group of its affiliated companies and/or with third parties, entirely or in part, without Customer´s authorization.

11.4. Nokian Tyres is entitled to use, without any restrictions, sub-processors and third-party Service providers in the implementation and development of Service.

11.5. Customer shall not be entitled to transfer any of its user rights and/or obligations relating to Service, as set forth in these Service Terms, to a third party without a prior written consent from Nokian Tyres.

11.6. These Service Terms are drafted in English. If translated into other languages, the English version shall prevail in case of any discrepancy or interpretation issue.

12. APPLICABLE LAW AND COURT OF JURISDICTION

12.1. The laws of Finland, with the exclusion of any provisions regarding its choice of law, shall apply to these Terms of Service.

12.2. In case of dispute, controversies or claims between Nokian Tyres and Customer the dispute, controversy or claim arising out of or relating to the Service, or these Terms of Service, or the breach, termination or validity thereof, shall be settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one. The seat of arbitration shall be Helsinki, Finland. The language of the arbitration shall be English unless otherwise agreed between the Parties.

12.3. If one or more provisions of these Service Terms were to be declared null or void, the other provisions remain valid and enforceable.